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✦ PRIVACY POLICY ✦

Welcome to our website! Please review our Privacy Policy carefully, this policy applies to all use of www.lalujewellery.com and any Lalu content on social media sites (including without limitation: Facebook, Pinterest and Twitter) (together: the “Website”). We at Lalu are aware that you (any user of this site) trust us. It is our responsibility to protect your privacy. On this page you can read which data we collect when you visit our Website, why we collect these data and how we improve your experience using our Website based on these data. So you will understand how we work.

This Privacy Policy applies to the services of Lalu. You must know that Lalu is not responsible for the Privacy Policy of other Websites and other sources. By using our Website you acknowledge to accept our Privacy Policy.  We respect the privacy of all the visitors of our Website and ensure that all personal information which you will give us, will be dealt with in a strict confidential manner.

PERSONAL INFORMATION
When you register to use our Website we need to know your name, postal address and email address. To process an order we also need your credit card number and expiry date, plus any security details that the credit card processor may require. This process takes place in a secure environment where your details cannot be accessed by anyone.
If you are a member of a social network and do not wish it to combine data retrieved from your visit to our Website with your membership data, you must log out from the social network concerned before activating the plug-ins.

USE OF PERSONAL INFORMATION
We gather the Personal Information to allow us to process your orders, register your account and contact you with information regarding your account. In particular, your personal data shall be processed for the following purposes:
♦  create and manage your account;
♦  process your payment;
♦  send you catalogues and other promotional materials;
♦  communicate with you about, and administer your participation in, special events, programs, offers, surveys and market research;
♦  respond to your inquiries;
♦  perform data analyses (including anonymization and aggregation of personal information);
♦  operate, evaluate and improve our business (including developing new products and services;
♦  enhancing and improving our products and services;
♦  managing our communications;
♦  analyzing our products and services;
♦  and performing accounting, auditing and other internal functions);
♦  protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities;
♦  and comply with and enforce applicable legal requirements, relevant industry standards and our policies.
We also may use the information in other ways for which we provide specific notice at the time of collection.
In addition, we use information collected through automated means for purposes such as (i) customizing our users’ visits to our Site, (ii) delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse our Site, and (iii) managing our Site and other aspects of our business. We also may use this information to provide you with ads about our products when you browse this and other Websites.

COMMUNICATION
When you send emails or other messages to us it will be possible that we will save these messages. Sometimes we will ask for your personal data when this is relevant. This enables us to answer your questions and requests. These data will be stored on a security server owned by Lalu or by a third party. We will not combine your personal data with other data.
COOKIES
We collect data for research to get a better insight in our clients in order to tailor our services/products.
Lalu uses tracking technology (“Cookies”), which help make the Websites more user-friendly, efficient, and secure. A cookie is a small piece of data sent from a Website and stored in a user’s web browser while the user is browsing the Website. Every time the user loads the Website, the browser sends the cookie back to the server to notify the Website of the user’s previous activity. This information gathered by the cookie will be stored on the security server of Lalu or by a third party. We use this information to see how you use the Website and to make reports on Website activity in order to offer you other services and products related to your activity on internet.
Cookies will not harm your computer and do not contain any viruses. Nevertheless, if you do not want to use cookies, this will not prevent you from accessing our Website in any way. Your browser can be configured so that cookies can be accepted with your permission or completely blocked. Kindly note however that if you decline Cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept Cookies on the Website.

PURPOSE
We collect and use this information for no other purposes than described in our Private Policy unless we have received your permission to do otherwise.

THIRD PARTIES
We will not provide your data to other parties. In some cases your data will be shared internally. Our personnel signed a non disclosure contract to respect the confidentiality of your personal data.

ALTERATIONS
This Privacy Policy is tuned to the current status of our Website. We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms will automatically take effect immediately on posting. We advise you to check this Privacy Policy periodically to inform yourself of any changes. In continuing to use the Website you confirm that you accept the then current terms and conditions in full at the time you use the Website.

PERSONAL DATA OPTIONS
You have the right to request a copy of the information that we hold about you – to obtain a copy of this Personal Information, please refer to the Contact Us section.
We want to make sure that your Personal Information is accurate and up to date, therefore you may ask us to correct or remove information you think is inaccurate.

NEWSLETTER
When you subscribe to our Newsletter you can be assured that your personal information and email address will not be sold, exchanged, or in any way shared with third parties.
We keep your Personal Information private, and will only use your email address to send you the newsletters you requested. You can unsubscribe from our Newsletter at any given time, at the bottom of all our mails you will find the possibility to adjust your personal data or to terminate the newsletter.

QUESTIONS & FEEDBACK
We check on a regular basis if we comply with the Privacy Policy. If you have questions about our Privacy Policy do contact us.
✦ SIZE GUIDE ✦

Because we want to save you the hassle of returning your jewellery, please consult this guide for assistance with ring, necklace and bracelet sizing.
The information provided below will help you make sure your new jewellery fits you or your loved one just right!

✧ BRACELET SIZE GUIDE 

Although a bracelet that is sliding off is annoying, it is way better than a bracelet that is too snug, because this can even be dangerous. So when placing an order, please keep in mind that a bracelet needs to be slightly loose. This means that the bracelet is roughly 2,5 – 3,5cm (1-1.5 inch) larger than your wrist measurement, depending on what is most comfortable for you. As we want to let women of all sizes enjoy our jewellery, we’ve made sure that our bracelets are adjustable in size, covering the most common sizes (18 cm / 7”). Please check the product details to find out the exact measurements. 

HOW TO MEASURE
♥  The best way to determine the required length to order, is to measure a bracelet you own in a similar style. If the measured length is between sizes, we suggest that you round up to the next largest size.
♥  Another method is to wrap a soft measuring tape or ribbon snugly (but not too tightly) around your wrist, just below your wrist bone. Mark the length (cutting and/or measuring the ribbon with a ruler) and add 2,5 – 3,5cm (1 to 1.5 inches). This is your bracelet size. Use that measurement as a guide to ordering the closest length available in the style of your choice. If your wrist is between sizes, we suggest that you round up to the next largest size.

⋆✧ ❉ GIRLS ❉ ✧⋆
The sizing of children’s jewellery is really dependant on the size of the child rather than the age as children do vary so much. A small toddler can have chubbier wrists than a beanpole of a young teenager!
If you can it is a good idea to try to measure the child’s wrist before purchasing. A game with a length of string or ribbon usually does the trick. All children love to be measured to see how big they are getting!  As a general rule, for a comfortable fit, you should allow an extra 1-2 cm depending on the overall length. We’ve made sure that our bracelets include extender chains ( 3 cm /1, 2 inch), so that girls can grow into their jewellery, and hopefully be able wear it for a few years. Girls thirteen and above should order a women’s size. You should find the length in the product description.

Below we hope to offer you some guidance. Please don’t rely on this information totally, it is simply a guide. Please bear in mind the build of the child.

AGE 2 - 4 Years 4 - 6 Years 6 - 9 Years 9 - 12 Years
LENGTH OF THE BRACELET 12,5 cm / 5 inch 14 cm / 5,5 inch 15 cm / 6 inch 16,5 cm / 6,5 inch

✧ NECKLACE SIZE GUIDE 

Everyone’s preference for necklace length is unique, depending on body shape, preferred fit, and the style of necklace. As we want to let women of all sizes enjoy our jewellery, we’ve made sure that our necklaces are adjustable in size, covering the most common sizes (40 – 45cm / 16”- 18”). Please check the product details to find out the exact measurements.

HOW TO MEASURE
♥  The best way to determine the required length to order, is to measure a necklace you own in a similar style.
♥  Another method is to drape a string around your neck, and to then mark that position of the material. Use that measurement as a guide to ordering the closest length available in the style of your choice.

⋆✧ ❉ GIRLS ❉ ✧⋆
When placing an order keep in mind that young children come in all shapes and sizes and grow at different rates.

If you can it is a good idea to try to measure the child’s neck before purchasing. A game with a length of string or ribbon usually does the trick. All children love to be measured to see how big they are getting! We’ve made sure that our necklaces include extender chains ( 5 cm / 2 inch), so that girls can grow into their jewellery, and hopefully be able wear it for a few years. Girls thirteen and above should order a women’s size. You should find the length in the product description.

Below we hope to offer you some guidance. Please don’t rely on this information totally, it is simply a guide. Please bear in mind the build of the child.

AGE 4 - 8 Years 8 - 12 Years
LENGTH OF THE NECKLACE 34 cm / 13,5 inch 36,5 cm / 14,5 inch

 

✧ RING SIZE GUIDE 

Nothing is  as annoying as a ring that is spinning around your finger, barely hanging on to your knuckle when reaching down. However a ring that is so tight it cuts off the blood supply to your fingertip, isn’t really comfy as well.To avoid these jewellery annoyances, please make sure you order the right size by following the guidelines below.

As most of us are probably aware of, our finger size can change throughout the day. When it is cold our fingers can easily be half a size smaller. We want the ring to be comfortable enough when your fingers are at their largest, so the best to do is to measure at the end of the day in normal room temperature.If the ring has a thick band or if you’re stacking up a few rings, the band(s) will feel tighter than a thin band. In these cases we advice buying a size larger than your normal size. When buying a gift, you’ll need to channel your inner sneak-thief by “borrowing” her ring (from the correct finger) and using the ring size guide below to determine its size.

HOW TO MEASURE

♥  Take a ring you/she already own(s) and measure the diameter, to be certain also measure the circumference, and determine the size with the help of the schedule below.
♥  Measure the length of the thread with a regular ruler in mm; Take the tip or end of a sewing thread and wrap it around your finger until it meets or connects together. Then mark that position of the material, measure it and use that measurement as a guide to ordering the correct size.

CIRCUMFERENCE(mm)
EU SIZE
DIAMETER(mm) CIRCUMFERENCE(inch) AUSTRALIA, NZ, UK & IRELAND CANADA & USA GERMANY, BELGIUM & SCANDINAVIA ITALY
50 16 1,97 K 5 1/4 16 10
52 16,7 2,05 M 6 1/4 16 1/2 12
54 17,3 2,12 N 1/2 7 17 1/4 14
56 18 2,2 P 7 3/4 17 3/4 16